Question 1

Are you certified and insured for active construction sites?

Accepted Answer

Yes. Transport Canada RPAS Advanced Operations certified, with $5M commercial liability coverage. We carry certificates on every shoot and can issue a COI to your project office within 24 hours of booking.

Question 2

How do you handle site safety and crew disruption?

Accepted Answer

We attend your site-specific orientation, wear appropriate PPE, coordinate with the superintendent on flight windows, and work around — not through — active trades. Most aerial visits are complete in under 90 minutes on site.

Question 3

How many revision rounds are included?

Accepted Answer

Two rounds of revisions on every deliverable, plus a final polish pass. Every package includes a written scope before shoot day, so we're editing to an agreed creative direction — not guessing.

Question 4

What formats do I get?

Accepted Answer

Every final deliverable ships in three aspect ratios: vertical (9:16) for Instagram and TikTok, square (1:1) for LinkedIn, and horizontal (16:9) for web, YouTube, and boardroom presentations. Raw files and a branded intro/outro are included on request.

Question 5

Do you own the footage, or do I?

Accepted Answer

You do. Every contract transfers a perpetual, unlimited commercial usage licence to your company on final payment. We retain the right to use selected frames in our own portfolio unless you request otherwise in writing.

Question 6

What does a typical engagement cost?

Accepted Answer

Monthly retainers start at $1,250 for social reels and $1,500 for aerial progress. Project completion films start at $6,500. Every quote is fixed — no hourly billing, no surprise invoices.

Question 7

Is the footage you deliver verified human and AI-free?

Accepted Answer

Yes. Every Silent Story film is captured by a real human operator on a real job site, and we are rolling out C2PA Capture Provenance signing on every deliverable through 2026 so your viewers can verify the build is real. See /provenance/ for more.

Notes from the job site.

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